Terms of Service

Throughout these Terms, the following definitions apply:

By creating an account, accessing the Platform, or using any Juggernaut Labs service, you represent and warrant that you have the legal capacity to enter into a binding contract and that you agree to be bound by these Terms.

If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and all references to "you" shall refer to that organization.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or platform notice at least 30 days before taking effect. Your continued use after the effective date constitutes acceptance.

You must provide accurate, current, and complete information when registering. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized access or security breach. Juggernaut Labs is not liable for any loss or damage arising from your failure to secure your account.

We reserve the right to suspend or terminate accounts that provide false information, engage in fraudulent activity, or violate these Terms.

Access to the Platform is provided on a subscription basis. Fees are charged in advance according to your selected plan. All payments are non-refundable except where required by law or explicitly stated in an Enterprise Agreement.

You are responsible for all applicable taxes, duties, and government charges. Failure to pay may result in suspension of access. We may change pricing upon renewal with 30 days notice.

Usage-based plans are billed according to compute credits consumed. You are responsible for monitoring consumption. We are not liable for overages caused by misconfigured workflows, runaway processes, or third-party API costs incurred through your integrations.

Subject to these Terms and payment of applicable fees, Juggernaut Labs grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes.

You may not:

• Reverse engineer, decompile, or attempt to derive source code from the Platform.
• Use the Platform to build a competing product or service.
• Remove or alter any proprietary notices, trademarks, or branding.
• Circumvent usage limits, rate limits, or security controls.
• Resell, sublicense, or commercially exploit Platform access without written authorization.
• Use automated scripts, bots, or scrapers to access the Platform except via official APIs.

The Platform enables you to invoke third-party AI models and generate content, analysis, and recommendations. You acknowledge and agree to the following:

You represent and warrant that you will not use the Platform to generate content that violates applicable laws, infringes intellectual property rights, promotes discrimination or violence, or creates significant risk of physical or economic harm.

You retain all ownership rights to your Customer Data. Juggernaut Labs does not claim ownership over your proprietary information, workflows, or outputs.

You grant Juggernaut Labs a limited license to access, process, and store your Customer Data solely to provide, maintain, and improve the Platform. This license terminates when you delete your data or close your account, subject to backup retention periods and legal obligations.

You represent and warrant that you have all necessary rights, consents, and permissions to submit Customer Data to the Platform and to authorize its processing as contemplated by these Terms. You are solely responsible for the accuracy, quality, and legality of your Customer Data.

All rights, title, and interest in and to the Platform—including software, algorithms, interfaces, documentation, trademarks, and trade secrets—are and shall remain the exclusive property of Juggernaut Labs and its licensors.

Feedback you provide regarding the Platform may be used by Juggernaut Labs without restriction or compensation. You hereby assign all rights in such feedback to Juggernaut Labs.

Open-source components used in the Platform are subject to their respective licenses. Nothing in these Terms restricts your rights under applicable open-source licenses.

You agree not to use the Platform for any unlawful, harmful, or abusive purpose. Prohibited activities include but are not limited to:

Violation of this policy may result in immediate suspension, termination of your account, and referral to law enforcement where appropriate. We reserve the right to remove content and report illegal activity without notice.

Each party agrees to protect the other's Confidential Information using the same degree of care it uses to protect its own information of like importance, but no less than reasonable care.

"Confidential Information" means non-public technical, financial, or business information disclosed in connection with the use of the Platform. It does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.

Juggernaut Labs represents that it will provide the Platform in a manner consistent with industry standards and will use commercially reasonable efforts to maintain availability and security.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JUGGERNAUT LABS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.

IN NO EVENT SHALL JUGGERNAUT LABS' TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER THESE TERMS EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO JUGGERNAUT LABS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE FOREGOING LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF JUGGERNAUT LABS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to indemnify, defend, and hold harmless Juggernaut Labs and its affiliates, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Platform or violation of these Terms.
• Your Customer Data or AI Outputs infringing third-party rights.
• Your negligence, misconduct, or violation of applicable laws.
• Your configurations, integrations, or third-party API usage.

You may terminate your account at any time by following the cancellation process in your account settings or by contacting support. Upon termination, your right to access the Platform ceases immediately.

We reserve the right to suspend or terminate your access without notice if you violate these Terms, pose a security risk, engage in fraudulent activity, or if required by law. Upon termination for cause, no refunds will be issued.

Sections pertaining to Intellectual Property, Warranties and Disclaimers, Limitation of Liability, Indemnification, and Governing Law shall survive termination of these Terms.

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms shall first be addressed through good-faith negotiation. If unresolved within 30 days, the dispute shall be submitted to binding arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (SCC), conducted in English, with the seat in Toronto, Ontario.

Notwithstanding the foregoing, either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm. You waive any right to participate in class actions or class-wide arbitration.

Entire Agreement: These Terms, together with any Enterprise Agreement or Statement of Work, constitute the entire agreement between you and Juggernaut Labs regarding the Platform.

Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: No waiver of any provision shall be effective unless in writing. Failure to enforce any right shall not constitute a waiver of future enforcement.

Assignment: You may not assign these Terms without our prior written consent. Juggernaut Labs may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force Majeure: Neither party shall be liable for delays or failures caused by events beyond reasonable control, including acts of God, war, terrorism, labor disputes, or internet service failures.